Diagnostics and logs
The Daisy desktop app writes a quiet log file as it runs, so when something looks off — a slow finalize, a misbehaving mic, a provider call that didn't return — there's enough on disk to figure out what happened. Logs stay on your computer; nothing is shipped anywhere automatically.
Where the logs live
Logs live in a logs folder inside your profile folder, one file per day named daisy-<computer>-YYYY-MM-DD.log. Daisy rotates to a new file each day and keeps the last 7 days; older files are deleted the next time it launches.
The files are plain text. You can open them in any editor.
Open the logs folder
Open Settings → Recordings, find Log files under Troubleshooting, and select Open folder. Daisy opens your file manager at the right path so you don't have to hunt for it.
Debug logging levels
Under Settings → Recordings → Troubleshooting, the Detailed logs dropdown controls how much detail the file captures:
- Off (default) — the everyday level: main steps and their timings, warnings, and errors.
- Basic — adds finer detail, such as model loads and provider calls, that helps pin down a problem.
- Full — everything Basic captures, plus live transcription decode and audio gain/clip tracing. Use this only when chasing an audio or live-caption issue; it's noisy.
Changing the level takes effect after you restart Daisy, because logging is set up when the app starts. Turn it back to Off when you're done so the files stay small.
When to share a log
If you reach out for help and we ask for a log:
- Set Detailed logs to Basic (or Full if we ask), restart Daisy, and reproduce the issue once.
- Open the logs folder.
- Send today's
daisy-…-YYYY-MM-DD.log(or the right day's file if it happened earlier in the week).
Scrub anything sensitive before sending. Titles or notes you typed can appear in error context, and at the Full level live-caption text may show up.